Your customers haven't been DDoS Attacked by any chance? There is a TCP-AMP attack method, which will falsely flag any IP for abuse. And it seems like Prolexic, Akamai & other services are using some abuse blacklist system. On 02.03.2020 23:04:31, Tim Nowaczyk <tech@allpointsbroadband.com> wrote: Network Engineer for a small ISP here. Our customers seem to be having connectivity issues with Take-Two Software, specifically NBA 2k20. Traceroute makes it to Akamai Prolexic before being dropped. Does anyone have contact info for someone at Take-Two? Thanks, Tim Nowaczyk -- Timothy Nowaczyk | Senior Network Manager office 703.554.6622 [tel:703.554.6622] | mobile 571.318.9434 [tel:571.318.9434] [http://www.allpointsbroadband.com/] [http://www.allpointsbroadband.com/]