You'll notice that there is no loss beyond that router, only at that router. Routers are in the business of routing packets, not of responding to mtr, traceroute, ping, etc. More detailed clue is at http://www.broadbandreports.com/faq/toolquestion/Packet_Loss_Test__Line_Qual... I do not see a problem here, and neither will Comcast or Level(3). What made you think there was an issue in the first place? -r <ekagan@axsne.com> writes:
FYI In case someone can get this to a clue-ful individual. There was been severe packet loss at Hop 11 below since 11AM EST this morning leaving Comcast Mass network out through Level 3 NY/Boston.
I tried to report to Comcast (Request Summary: ID: 6863600) and was met with less than pleasant clue. So much for being a good net'izen. I agreed my "connection" was fine, but past that there was an issue. If there is actually a way to report to Comcast NOC, please advise.
I've also reported to Internap from my side so they can investigate as well.
Thanks Eric
Packets Pings Hostname %Loss Rcv Snt Last Best Avg Worst 1. 192.168.100.5 0% 47 47 0 0 0 1 2. c-3-0-ubr04.brockton.ma.boston.comcast.net 0% 47 47 7 6 8 16 3. ge-2-40-ur01.brockton.ma.boston.comcast.net 0% 47 47 7 6 8 13 4. 68.85.162.73 0% 47 47 10 8 10 16 5. 68.85.162.58 0% 47 47 15 11 13 32 6. 68.85.162.57 0% 47 47 14 11 13 19 7. te-0-10-0-5-cr01.newyork.ny.ibone.comcast.net 0% 46 46 46 45 46 53 8. xe-11-1-0.edge1.NewYork2.Level3.net 0% 46 46 45 44 52 175 9. vlan69.csw1.NewYork1.Level3.net 0% 46 46 52 44 52 60 10. ae-61-61.ebr1.NewYork1.Level3.net 0% 46 46 45 45 51 60 11. ae-1-8.bar2.Boston1.Level3.net 50% 23 46 51 49 54 104 12. ae-0-11.bar1.Boston1.Level3.net 0% 46 46 118 49 58 174 13. ae-7-7.car1.Boston1.Level3.net 0% 46 46 50 49 52 67 14. 63.211.175.26 0% 46 46 53 49 60 215 15. border7.ge6-2-bbnet2.bsn.pnap.net 0% 46 46 154 50 60 187 16. host-4-64-203-66.axsne.net 0% 46 46 52 51 54 93
Packets: Sent = 240, Received = 230, Lost = 10 (4% loss),
Packets: Sent = 54, Received = 49, Lost = 5 (9% loss), Minimum = 54ms, Maximum = 227ms, Average = 62ms
Eric Kagan Access Northeast 24 x 7 NOC: 508-281-7600 x4