On Wed, Jan 05, 2011 at 04:15:43PM -0600, Brandon Galbraith wrote:
Is anyone using Clearwire/Clear's wireless broadband offering for stationary branch offices/remote equipment monitoring? Looking for results/experiences off-list. We're looking at it for industrial telemetry, and have spoken to people using ATT and VZW who are doing the same, but we wanted to look at Clear as well. Curious as to reliability, link performance, and support quality.
I replaced a 3mbps/768kbps ADSL provisioned through Qwest with Clearwire's home offering. I've been mostly satisfied from a cost/performance standpoint - for $55/mo I get a mostly equal replacement for the DSL as well as service for a second usb dongle for my laptop. I've had to go through an uncomfortable process with their support people on two occasions when their service was booting me off every 3-10 mins. Turns out somehow my home address changed in their system and they decided to treat my home modem as a traveling modem. As others have stated they seemed aloof and lacked access to more than a script and basic tools for troubleshooting. Service has been mostly reliable for me in the Seattle area. Transfer rates are sufficient. -m