SoftLayer was aquirred by IBM, maybe reaching out to their NOC or support would be fruitful. IBM's DNS team is indeed mentioned in SoftLayers WHOIS info.
Have you attempted email the addresses listed in the WHOIS for their ASN?
network:Tech-Contact;I:sysadmins@softlayer.com
network:Abuse-Contact;I:abuse@softlayer.com
network:Updated-By:ipadmin@softlayer.com
Registrant Contact
Registrant Name
| Domain Administrator
|
|---|
Registrant Organization
| Softlayer Technologies, Inc.
|
|---|
Registrant Street
| 4849 Alpha Road
|
|---|
Registrant City
| Dallas
|
|---|
Registrant State/Province
| TX
|
|---|
Registrant Postal Code
| 75244
|
|---|
Registrant Country
| USUnited States
|
|---|
Registrant Phone
| +1.2144420600
|
|---|
Registrant Email
| bjohnson@softlayer.com
|
|---|
|
Administrative Contact
Admin Name
| Grace Micewicz
|
|---|
Admin Organization
| International Business Machines Corporation
|
|---|
Admin Street
| New Orchard Road
|
|---|
Admin City
| Armonk
|
|---|
Admin State/Province
| NY
|
|---|
Admin Postal Code
| 10504
|
|---|
Admin Country
| USUnited States
|
|---|
Admin Phone
| +1.9147654227
|
|---|
Admin Fax
| +1.9147654370
|
|---|
Admin Email
| dnsadm@us.ibm.com
|
|---|
|
Regards.
Andrew Paolucci
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Thursday, March 21, 2019 3:39 PM, John Alcock <john@alcock.org> wrote:
It has been a challenge. Anything hosted by
softlayer.com is being blocked.
Here is a small list so far
Cebroker.com
Softlayer.com
It is growing every day.
John
Afternoon,
Thought I would start a new thread. After researching, traceroutes, etc, I think I found my problem.
9 out of the 10 sites that subscribers on my new block is being hosted by softlayer.
Anyone on the list have contacts with softlayer. Right now I have an email to abuse. The support line will not help me out.
John