-----Original Message----- From: Joe Johnson [mailto:joe@riversidecg.com] Sent: Thursday, January 14, 2010 11:31 AM To: nanog@nanog.org Subject: Cogent Outage?
We just lost Cogent across the country, along with several sister companies. Can't get through to a support person. Any idea what's going on?
We lost access through Cogent in the Chicago area for a small number of sites. Some partners also reported problems getting to us. Cogent's updated status page includes the Jersey fiber cut and a routing problem: "Customers with traffic going through or on the east coast may be experiencing packet loss and higher than normal latency due to a fiber cut in New Jersey. Splice crews are at the site. There is no ETR at this time. The Cogent ticket to reference for this issue is HD2082680. A separate issue has been identified for customers in Toronto and Chicago. This appears to be a routing issue and the Cogent NOC is looking into the problem. There is no ETR at this time. The Cogent ticket to reference for this issue is HD2082851 "
Joe Johnson Chief Information Officer Riverside Consulting Group, Ltd. Phone: 708.442.6033 x3456 Fax: 708.442.9722 joe@riversidecg.com www.riversidecg.com
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