Charter Issues in SE Washington State.

Hi, Just wondering if there was anyone around that might know what is up with Charter Internet in South Eastern Washington State (Walla Walla / Tri-Cities). Could even be a larger area that is effected. As usual the normal support doesn't really know anything. On the plus side the lady I got a few hours ago was pleasant on the phone. I thought I would post here vs Outages as this issue is probably only effecting a small population. One which I live in and use them at home. (My datacenter and upstreams are not having issues that I know of) Sincerely, Mark