Hoping someone auditing the list can provide some insight or a back channel support option. I started having some good latency spikes last night, which have continued this morning, so I finally took a look at things and I am seeing a lot more routing than I expected. Support is telling me this is normal but I don't remember this many replies on traceroute. My speeds are about 1/5 the normal as well this morning and seeing some dropped packets even using a test sight inside Charter's network. This is just business cable so my support options are pretty limited. 4 10 ms 14 ms 13 ms dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178] 5 18 ms 11 ms 17 ms dtr01wbndwi-bue-2.wbnd.wi.charter.com [96.34.30.17] 6 12 ms 11 ms 11 ms dtr02wbndwi-bue-1.wbnd.wi.charter.com [96.34.24.56] 7 17 ms 11 ms 11 ms dtr02fdulwi-bue-3.fdul.wi.charter.com [96.34.30.19] 8 13 ms 18 ms 18 ms dtr01fdulwi-bue-1.fdul.wi.charter.com [96.34.19.144] 9 19 ms 14 ms 15 ms crr03fdulwi-bue-2.fdul.wi.charter.com [96.34.20.8] 10 30 ms 22 ms 35 ms crr02euclwi-bue-6.eucl.wi.charter.com [96.34.22.240] 11 23 ms 22 ms 43 ms bbr02euclwi-bue-4.eucl.wi.charter.com [96.34.2.6] 12 22 ms 34 ms 19 ms bbr01euclwi-bue-5.eucl.wi.charter.com [96.34.0.6] 13 34 ms 30 ms 38 ms bbr01stcdmn-tge-0-0-0-3.stcd.mn.charter.com [96.34.0.115] 14 42 ms 43 ms 52 ms 65.46.47.77 15 78 ms 78 ms 92 ms ae1d0.mcr2.minneapolis-mn.us.xo.net [216.156.1.86] 16 93 ms 82 ms 82 ms vb1711.rar3.denver-co.us.xo.net [216.156.0.173] 17 81 ms 95 ms 82 ms te-3-0-0.rar3.sanjose-ca.us.xo.net [207.88.12.58] 18 83 ms 82 ms 98 ms 207.88.14.226.ptr.us.xo.net [207.88.14.226] 19 81 ms 78 ms 78 ms 216.156.84.6.ptr.us.xo.net [216.156.84.6] 20 77 ms 78 ms 88 ms xe-2-2-0-955.jnrt-edge02.prod1.netflix.com [69.53.225.30] 21 86 ms 78 ms 78 ms te1-8.csrt-agg02.prod1.netflix.com [69.53.225.10] 22 79 ms 78 ms 82 ms www.trynetflix.com [69.53.236.17] 4 12 ms 11 ms 8 ms dtr01shbywi-tge-0-3-0-23.shby.wi.charter.com [96.34.24.178] 5 17 ms 10 ms 12 ms dtr01wbndwi-bue-2.wbnd.wi.charter.com [96.34.30.17] 6 11 ms 9 ms 15 ms dtr02wbndwi-bue-1.wbnd.wi.charter.com [96.34.24.56] 7 15 ms 18 ms 18 ms dtr02fdulwi-bue-3.fdul.wi.charter.com [96.34.30.19] 8 16 ms 14 ms 11 ms dtr01fdulwi-bue-1.fdul.wi.charter.com [96.34.19.144] 9 20 ms 14 ms 15 ms crr03fdulwi-bue-2.fdul.wi.charter.com [96.34.20.8] 10 22 ms 22 ms 18 ms crr02euclwi-bue-6.eucl.wi.charter.com [96.34.22.240] 11 18 ms 22 ms 22 ms bbr02euclwi-bue-4.eucl.wi.charter.com [96.34.2.6] 12 35 ms 30 ms 31 ms bbr01chcgil-bue-1.chcg.il.charter.com [96.34.0.9] 13 27 ms 27 ms 27 ms prr01chcgil-bue-2.chcg.il.charter.com [96.34.3.9] 14 27 ms 27 ms 27 ms 96-34-152-30.static.unas.mo.charter.com [96.34.152.30] 15 29 ms 32 ms 27 ms 209.85.244.1 16 27 ms 27 ms 28 ms 209.85.254.238 17 54 ms 40 ms 40 ms 209.85.248.214 18 38 ms 40 ms 38 ms 216.239.43.217 19 * * * Request timed out. 20 44 ms 40 ms 40 ms google-public-dns-a.google.com [8.8.8.8]