22 Oct
1996
22 Oct
'96
7:25 p.m.
On Tue, 22 Oct 1996, Tony Li wrote:
itself by. For example, the provider has the very nice metric of "trouble tickets per day per billi-packet". This gives him a real gauge of how many problems his network is seeing. If the customer is happy, then the provider must be doing something right...
The only problem with this metric is that under heavy load, it tends to have high packet loss. Which is, of course, where over-engineering comes in... ;) -dorian