I have had great luck in the past contacting there Postmasters. The link is hard to dig up on there site though. http://postmaster.info.aol.com/contact/ Give them a call. They are very good to deal with. James Ashton -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of JDeane@sungardfutures.com Sent: Tuesday, November 30, 2004 6:07 PM To: nanog@merit.edu Subject: AOL Abuse/Email contact If someone from AOL abuse and or email group could contact me off list to discuss mail delivery issues, it would be most appreciated. Attempts to resolve issues via generic contacts have proved fruitless. Regards, Jade Jade E. Deane Senior Network Engineer SunGard Futures Systems SunGard Systems International, Inc. jdeane@sungardfutures.com +1 (312) 577-6100