We saw an outage from 7:35am to 8:14am (partially back up) 8:20 (fully up) on 7/24. I was on the phone with Level 3 at the time. A tech was supposed to get back to me with an explanation so I could pass that on to my customers, but it never happened. On Sat, 26 Jul 2008, John Menerick wrote:
I was seeing the same thing around the same time. However, the "issue" corrected itself after 10 minutes. Not quite long enough to get Level3 support on the phone. Support's answer: "OOps, our bad....."
John Menerick http://www.icehax.us twitter: aeonice aim: glacilwing
On Jul 25, 2008, at 6:13 AM, Drew Weaver wrote:
C:\Users\aweaver>tracert 123.237.32.1
Tracing route to 123.237.32.1 over a maximum of 30 hops
5 5 ms 5 ms 5 ms ae-2-6.bar2.Cleveland1.Level3.net [4.69.132.202] 6 5 ms 4 ms 4 ms ae-0-11.bar1.Cleveland1.Level3.net [4.69.136.185] 7 13 ms 17 ms 17 ms ae-6-6.ebr1.Washington1.Level3.net [4.69.136.190] 8 16 ms 16 ms 17 ms ae-91-91.csw4.Washington1.Level3.net [4.69.134.142] 9 15 ms 17 ms 17 ms ae-93-93.ebr3.Washington1.Level3.net [4.69.134.173] 10 22 ms 18 ms 18 ms ae-3.ebr3.NewYork1.Level3.net [4.69.132.90] 11 30 ms 18 ms 18 ms ae-63-63.csw1.NewYork1.Level3.net [4.69.134.98] 12 18 ms 19 ms 19 ms ae-13-69.car3.NewYork1.Level3.net [4.68.16.5] 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.
Looks like it began occurring around 4am. We're getting reports from some international users that they are unable to reach destinations within our network.
-Drew
James Smallacombe PlantageNet, Inc. CEO and Janitor up@3.am http://3.am =========================================================================