19 Feb
2003
19 Feb
'03
3:19 p.m.
Thus spake "Simon Lyall" <simon.lyall@ihug.co.nz>
IMHO posting to nanog to contact a Noc should be the last resort. If you have no response to email you should try various numbers you have for their Noc, then your account manager (they love getting called at 3am cause the Noc won't respond to customers) , then the people in whois etc etc.
OTOH, seeing which NOCs don't answer their email/phones is helpful when deciding which providers to (not) buy from in the future. S Stephen Sprunk "God does not play dice." --Albert Einstein CCIE #3723 "God is an inveterate gambler, and He throws the K5SSS dice at every possible opportunity." --Stephen Hawking