Comcasts Metro-E products are pretty stable. The topology of those networks is fault tolerant with geographically diverse entry to the fabric for a given premises are usually available. The non-PtP connections you are referring to would be called Direct Internet Access, or DIA, but might have another name depending on the market. I worked on some of the Metro-E early on in Houston and can say these networks are composed of very high end hardware with only the most stable firmware loaded, and taken care of by some of the most capable people in the industry. The networks are monitored in real time for outages, and getting very straightforward RFOs and ETAs never seems to be a problem. There you go! On Fri, Mar 12, 2010 at 10:33 AM, Jeffrey Negro <jnegro@billtrust.com>wrote:
We are currently in talks with Comcast with regards to their metro ethernet products in New Jersey and Illinois, for internet bandwidth not L2/PTP. I'd like to hear opinions from others who have the service, in regards to uptime, support, and performance. Thank you in advance!
-- Jeffrey Negro