Network Solutions has decided to put our domain name on Client Hold due to a single phishing complaint about a web page, which happens to just be a page of information about another domain from bgp.he.net. Network Solutions has been contacted, and refuses to handle this issue in ANY expedited manner. Executives from Hurricane have been calling and emailing Network Solutions for HOURS trying to have this addressed. If anyone has an escalation contact at Network Solutions, please email it to me at redhead@lightning.net, or rfishler@he.net. Thanks.

Reid Fishler

Sr Director

Hurricane Electric

On Thu, Jul 4, 2024 at 3:23 PM Jay Ashworth <jra@baylink.com> wrote:

I've been informed that the CEO of HE is on this as of 1512EDT.

I approve of the scale of this response. :-)

Cheers,
-- jra

On July 4, 2024 2:55:34 PM EDT, Jay Ashworth <jra@baylink.com> wrote:

We have a report on outages that he.net has been placed in ICANN client hold, and people's DNS service is falling over on this Independence day. If you work in DNS for HE, you might want to look into this.

I have double checked the report, and I am seeing the status as well.

Hurricane serves lots of dns, I would classify this as a P1 ticket.

Cheers,
-- jra

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Sent from my Android device with K-9 Mail. Please excuse my brevity.

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Reid Fishler
Senior Director
Hurricane Electric
+1-510-580-4178