outage/maintenance window opinion

Trying to get clarification on an issue. Maintenance/outage window is 2:00AM to 5:00AM, during the window the router we are working on fails and does not come back online until 8:00AM. From a outage reporting/documentation standpoint is the outage start time 2:00AM or 5:01AM since 5:01AM is when the maintenance window and planned outage was over... My take is that the outage starts when the planned maintenance/outage window is over at 5:01AM. Luke Luke Parrish Centurytel Internet Operations 318-330-6661