On Tue, Nov 12, 2019 at 10:27 PM Michael Crapse <michael@wi-fiber.io> wrote:There has been a continued flurry of trouble tickets from our eyeballs. I did find a contact cloud@disneystreaming.com that i have reached out to in hope that they can hear our pleas.On Tue, 12 Nov 2019 at 16:53, Cassidy B. Larson <alandaluz@gmail.com> wrote:We're seeing the same thing. Actually we saw it during pre-signup. Reached out to Disney+ weeks ago as well, with no response. Now it's launched, our support lines are flooded with people unable to give Disney all their moneys. We finally got through to Disney+ support after 2.5hrs on hold to supply them the error code, IP address, and zip code.. we'll see if it's passed to the right folks.On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael@wi-fiber.io> wrote:Myself and a few other ISPs are having our eyeballs complain about disney+ saying that they're on a VPN. Does anyone have any idea, or who to contact regarding this issue?This is most likely improper geolocation databases. Anyone have an idea who they use?Mike