5 Feb
2009
5 Feb
'09
11:42 a.m.
On Thu, 05 Feb 2009 12:22:43 +1030, Matthew Moyle-Croft said:
Telling customers "well, you might get renumbered randomly" isn't going to work, no matter what the theory about it all is. They do crazy and unexpected things and bleat about it even if you told them not to. At worse they stop paying you and leave!
Dunno how things are Down Under, but around here, the "at worst" is *not* that they stop paying you - Joe Sixpack is a very low-margin commodity who can literally blow your year's profit with a *single* service call. "At worst" they refuse to leave and continue bleating.