Is there anyone from Level 3 network that can explain why this particular router is responding to such high ping times. I cant seem to get any response from the Level 3 noc. The router seems to be in Chicago and a lot of east coast customers are complaining. [zaid@mrtg ~]$ ping 209.247.10.162 PING 209.247.10.162 (209.247.10.162): 56 data bytes 64 bytes from 209.247.10.162: icmp_seq=0 ttl=250 time=295.8 ms 64 bytes from 209.247.10.162: icmp_seq=1 ttl=250 time=498.7 ms 64 bytes from 209.247.10.162: icmp_seq=2 ttl=250 time=348.0 ms 64 bytes from 209.247.10.162: icmp_seq=3 ttl=250 time=498.7 ms 64 bytes from 209.247.10.162: icmp_seq=4 ttl=250 time=337.5 ms Webex-BR-HQ>tr 209.247.10.162 Type escape sequence to abort. Tracing the route to 209.247.10.162 1 WEBEX-HQ-L3.webex.com (64.68.96.150) 0 msec 4 msec 0 msec 2 209.247.202.113 4 msec 0 msec 4 msec 3 gigaethernet5-0.core2.SanJose1.Level3.net (209.244.13.45) [AS 3356] 4 msec 4 msec 0 msec 4 lo0.mp2.SanJose1.level3.net (209.247.8.240) [AS 3356] 4 msec 8 msec 4 msec 5 209.247.10.162 [AS 3356] 488 msec 388 msec * ------------------------------------------ Zaid Ali Network Architect WebEx 110 Rose Orchard Way San Jose, CA 95134 Tel: 408-435-7251 fax: 408-435-7004 www.webex.com ----------------------------------------