https://spa.xfinity.com should have a form to request removal. Note they say resolution time can be up to three business days
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Alex Brotman
Sr. Engineer, Anti-Abuse & Messaging Policy
Comcast
From: NANOG <nanog-bounces+alex_brotman=comcast.com@nanog.org>
On Behalf Of Jason Kuehl
Sent: Friday, September 10, 2021 10:31 AM
To: NANOG <nanog@nanog.org>
Subject: Xfi Advances Security (comcast)
For whatever reason Comcast Xfinity is blocking my VPN URL. I've started the process to unblock, and I'm trying to get a hold of their security team to resolve this. I've been bounced around all morning.
Does anyone have a contact at Comcast that can whitelist a URL or get me to a team that can understand what is going on for the block to happen?
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Sincerely,
Jason W Kuehl
Cell 920-419-8983
jason.w.kuehl@gmail.com