On Mon, Oct 19, 1998 at 12:03:41PM -0700, Dan Hollis put this into my mailbox:
On Mon, 19 Oct 1998, Phil Howard wrote:
Dan Hollis wrote:
The last site I dealt with took _3 weeks_ to close their amplifiers once they were notified. And this was a multimillion dollar publishing company. Wow, you sure get them to act quickly! How did you manage to get a big monstrous behemoth like "corporate america" to move that fast? :-)
They did nothing for two weeks, then their upstream threatened to pull their connection.
I've found that CC:'ing uplinks on the first e-mail to smurf amplifier contacts works VERY WELL...I managed to get Santa Clara University (a site notorious for being smurf amplifier that ignored all attempts to get them to fix things) to fix their routers. Several others happily shut off their amplifiers, as well. When in doubt, add more addresses to the CC: line. I realize this ends up annoying the more clueful folks who actually read e-mail to things like abuse@, security@, noc@, etc, but unfortunately the less clued folks (whose only 'administrative' type account is webmaster@, if they even have that) seem to be more prevalent these days. (What was even more hilarious about SCU.edu was that they had the gall to mail me back saying this was the first they'd heard of the problem and that they had been working with their uplink to find out why their connection was constantly at 90% utilization....) -dalvenjah -- Dalvenjah FoxFire (aka Sven Nielsen) I bet living in a nudist colony takes Founder, the DALnet IRC Network all the fun out of Halloween. e-mail: dalvenjah@dal.net WWW: http://www.dal.net/~dalvenjah/ whois: SN90 Try DALnet! http://www.dal.net/