Hi Chris! I've pinged our contact at Charter, will let you know if I come up with a contact for you. Anne Anne P. Mitchell, Attorney at Law CEO/President, SuretyMail Email Reputation Certification and Inbox Delivery Assistance http://www.SuretyMail.com/ http://www.SuretyMail.eu/ Attorney at Law / Legislative Consultant Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law) Author: The Email Deliverability Handbook Member, California Bar Cyberspace Law Committee Member, Colorado Cybersecurity Consortium Member, Board of Directors, Asilomar Microcomputer Workshop Member, Advisory Board, Cause for Awareness Member, Board of Directors, Greenwood Wildlife Rehabilitation Member, Elevations Credit Union Member Council Former Chair, Asilomar Microcomputer Workshop Ret. Professor of Law, Lincoln Law School of San Jose Available for consultations by special arrangement. amitchell@isipp.com | @AnnePMitchell Facebook/AnnePMitchell | LinkedIn/in/annemitchell