Hi Karl, I’ll email you and get this sorted out ASAP. Andrew Lagzdin Director of Network Operations support. 416.532.1555 x 1 <tel:416.532.1555> office. 416.532.1555 x 2034 <tel:416.532.1555> direct. 416.304.9191 <tel:416.304.9191> beanfield.com <http://www.beanfield.com/> <https://facebook.com/beanfieldtechnologies> <https://twitter.com/beanfield> <https://www.instagram.com/beanfieldmetroconnect/> <https://static.beanfield.com/img/email_icons/Beanfield_logo_200x95.png> This message and the documents attached hereto are intended only for the addressee and may contain privileged or confidential information. Any unauthorized disclosure is strictly prohibited. If you have received this message in error, please notify us immediately so that we may correct our internal records. Please then delete the original message. Thank you.
On Aug 8, 2020, at 3:58 PM, Karl Morin <kmorin@hivedatacenter.com> wrote:
Hello NANOG,
One of our customers' upstream provider (AS21548) has been hijacking a prefix for a long time now, making it impossible to use this prefix properly https://bgp.he.net/ip/23.154.208.0 <https://bgp.he.net/ip/23.154.208.0> We tried support tickets, contacting Aptum/Beanfield's NOC, an abuse request. No reply at all, the tickets just get ignored or closed.
Any help would be appreciated
Regards,
Karl Morin Data Center Specialist Hive Data Center M: (514) 409-6606 W: hivedatacenter.com <https://hivedatacenter.com/> E: kmorin@hivedatacenter.com <mailto:kmorin@hivedatacenter.com> <https://www.facebook.com/hivedatacenter/> <https://www.linkedin.com/in/hivedatacenter/> <https://www.instagram.com/hivedatacenter/>