11 Feb
2011
11 Feb
'11
6:11 p.m.
On 2/11/2011 13:49, Andrey Khomyakov wrote:
If only Cisco would sell "software only" support. 3rd party smartNet alternatives are nice for parts replacement. They suck for support, imho, especially, when it comes down to declaring a problem to be a bug. On quite a few occasions I found bugs in IOS and TAC submitted those as bugs and fixed them reasonably fast.
I thought there already was a software-only smartnet option? ~Seth