Can anyone comment on Cisco 6509E Smartnet "chassis" coverage? In the
"chassis" has always meant, not just the passive chassis itself, but all of the components including supervisor cards, line cards, power supplies, fan trays, etc. Now it appears that Cisco is requiring Smartnet coverage on line cards in addition to the chassis. My understanding is that Smartnet functioned much like insurance
where Cisco collected maintenance contract fees year after year, but
I have found that SmartNet is good for only "software" updates in certain gear. 3rd party maintenance is MUCH cheaper when regarding to "6500" gear as it is NOT a distributed architecture as the 12000 series. IMHO Larz -----Original Message----- From: PC [mailto:paul4004@gmail.com] Sent: Wednesday, June 20, 2012 1:29 AM To: david peahi Cc: nanog@nanog.org Subject: Re: Cisco Smartnet for 6509E Line Cards I'd say hardware replacement is only a small benefit of smartnet, or I would have found it more economical to just stock spares a long time ago. You also received technical support in addition to software updates. In fact, IMHO, the greatest benefit is the access to Cisco development resources for both defect resolution and software updates. In fact, I see little value in continued smartnet past last date of software development, and that typically is my cancellation date well before end of life. Besides, between that date and EOL, chances are stocking spares is dirt cheap and you little other benefit... On Tue, Jun 19, 2012 at 11:02 PM, david peahi <davidpeahi@gmail.com> wrote: past, policies, the
devices were generally so reliable that the collected Smartnet fees always far exceeded the dollar amount required to replace failed components.
Regards,
David