Thus spake "Rob Healey" <rhealey@onvoy.com>
If C brand worked properly as shipped how would Cisco support services and other consultancys survive?
It's a MUCH bigger market in consulting services and Rent-a-Expert than the initial hardware/firmware sales.
According to Cisco's last financial results call, services account for 17% of revenue. That's not quite a rounding error, but to say Cisco intentionally ships bad hw/sw to collect on services (or for others to do so) is way off the mark. There are lots of services still necessary even when the sw/hw works as advertised. Training, Planning, Design, Implementation, Operations, etc. just like any other industry. Needing an architect and civil engineer to build a skyscraper isn't a fault of the steel mill. S