On Mon, 12 Apr 2004, Robert Blayzor wrote:
I can understand the reasoning behind what they are doing, but perhaps they are taking things in the wrong direction. Our abuse@ email address is just that, abused. Our abuse@ mailbox gets probably 500+ spams a day with maybe 2-3 legit emails that we need to look at. Sure we could run
I'm not sure people actually understand the scope of what some ISPs have to deal with. Scaling to handle 6.8 million abuse complaints a day is hard. Despite calling them "lazy network operators" some of them work very hard in a thankless job. According to the Washington Post America Online says it has seen a dramatic decline in spam over the past month, due to improved filtering techniques and fear of litigation under a new U.S. law. In a one-month period ending March 20, customer complaints about spam nearly halved to 6.8 million per day, the Time Warner Inc. unit said. http://www.washingtonpost.com/wp-dyn/articles/A3300-2004Apr11.html