Re: Exodus Customer Security

On Wed, 18 Nov 1998, Richard Irving wrote:

Ask yourself this: Can you (as an NSP) guarantee me that *none* of your boxes, or *customer* boxes, have been infected ?

That's a bit extreme, and should not be expected of any NSP. All I want is, when such obvious and widespread abuse is coming from their (Exodus's) customers, they step in and do *something* (that something being contacting the customer, and severing connectivity if the problems do not cease in a reasonable amount of time), rather than just ignoring this entirely. Am I being too idealistic here? I guess this is more an issue of NSP policy/responsibility/expectations than of Exodus suckage...