On Tue, 27 Apr 1999, Becki Kain wrote:
Personally, I'm glad it was posted. I have a friend who has two servers at abovenet and they were not told, and definatly not 3 times, what the cause of the downtime was. I realise it is one of the hazards of co-location of your servers, not to be able to run to it, but still would be nice to know it wasn't your machines that were down.
Hmmm - you may want to check with Avi or their noc@above.net address and make sure that your friend is actually on their notification list - but I in fact was notified the 3 times that Avi does speak about - of course I had already called the NOC re: same moments after it happenend and informed that Leo was already working on it. And yes - it was handled quickly and proffesionally. -- I am nothing if not net-Q! - ras@poppa.thick.net