On Tue, Feb 21, 2012 at 5:58 PM, James Wininger <jwininger@ifncom.net> wrote:
We are a smaller ISP in Indiana. We are growing quite rapidly (yeah for us). We have a need for a customer notification system. We have simply out grown the ability to send emails to our customers manually. We need to have a better way of notifying our customers of maintenance etc.
Seconding the earlier recommendation, mailchimp is a great tool. Good interface aside, there is strong operational benefit to being able to issue notices completely "out of band".
We would need to send notifications out to say about 400 customers. Ideally the system would send an attached PDF [...]
If you're going to do this, please be sure to send a copy of the notice inline as plain text too. Your customers on smartphones, using assistive technology, or automatically piping vendor notices into calendaring/ticketing systems will thank you. :-) HTH, -a