Ask your customers what I asked you. Are they actually seeing email blocked and bounced because of that spam rats listing. Also it is your choice whether or not to follow best practices, it is spam rats choice to block mail based on whatever they like, and it is the choice of some random email Admin or the other to block mail based on spam rats.. Which is something I wouldn't recommend to people running a production mail system, but we'll.. --srs (htc one x) On 10-Jan-2013 8:40 AM, "Julian DeMarchi" <julian@jdcomputers.com.au> wrote:
On 01/10/2013 01:06 PM, Suresh Ramasubramanian wrote:
Who uses it? Or did you see your IP listed in one of those multiple dnsbl query sites and contacted them on general principles even though you didn't see any actual bounced email that could be traced to a spam rats listing?
Customers use the range. They had a complaint to us that the IP was listed by spamrats and thus the issue made it to my queue.
That said, it is best practice to set ptr records even for your unassigned ip space
Mail servers do need to have PTRs, but it is my _choice_ if my hosts that do not send mail have PTRs or not. I would not expect anyone to block my /24 for lack of PTRs on non-mail-sending hosts.
--julian