There's no error code. Customer only sees the message "DRM license resquest failed" on LG TV WebOS 3.8 or above. Translation “I use a broken GEOIP database that doesn’t handle IPv6 correctly. If you turn off IPv6 then the request will use IPv4 and it may work.”. Mark
On 25 Jan 2021, at 01:03, Travis Garrison <tgarrison@netviscom.com> wrote:
I have personally seen the issue with streaming from a Samsung cell phone and the Disney+ app to a Google chrome cast and a regular not-smart TV.
Travis
-----Original Message----- From: NANOG <nanog-bounces+tgarrison=netviscom.com@nanog.org> On Behalf Of Doug Barton Sent: Friday, January 22, 2021 5:30 PM To: nanog@nanog.org Subject: Re: DoD IP Space
The KB indicates that the problem is with the "LG TV WebOS 3.8 or above."
Doug
(not speaking for any employers, current or former)
On 1/22/21 12:42 PM, Mark Andrews wrote:
Disney should hire some proper developers and QA team.
RFC 1123 instructed developers to make sure your products handled multi-homed servers properly and dealing with one of the addresses being unreachable is part of that. It’s not like the app can’t attempt to a stream from the IPv6 address and if there is no response in 200ms start a parallel attempt from the IPv4 address. If the IPv6 stream succeeds drop the IPv4 stream Happy Eyeballs is just a specific case of multi-homed servers.
QA should have test scenarios where the app has a dual stack network and the servers are silently untraceable over one then the other transport. It isn’t hard to do. Dealing with broken networks is something every application should do.
-- Mark Andrews, ISC 1 Seymour St., Dundas Valley, NSW 2117, Australia PHONE: +61 2 9871 4742 INTERNET: marka@isc.org