Today at 16:07 (+0200), Elmar K. Bins wrote:
Date: Wed, 3 Aug 2005 16:07:55 +0200 From: Elmar K. Bins <elmi@4ever.de> To: nanog@merit.edu Subject: Re: OT: Cisco.com password reset.
stursa@mailer.fsu.edu (Scott Stursa) wrote:
When I tried to access my CCO account this morning I got a page with instructions to email cco-locksmith@cisco.com to get a new password. I did this from the email address registered to me on CCO and promptly received a new password to my email address which worked properly after that.
Yeah, I tried that. Didn't work in my case.
Neither did it in mine (multiple accounts hooked on one email address is what cco-locksmith complained about). I have sent the appropriate email to cco-team, but heaven knows when they will process it.
I had the same response after mailing the locksmith. I, too, mailed the requisite info to cco-team, and have been expecting to wait. Someone suggested trying again (might have even been this list), and I did so just a short while ago .... and voilà! I sent a followup note to cco-team, so hopefully they don't RE-change my password and disable my account now that I've successfully gained access. ;-) - Christopher ======================
I give them a day before escalating; I'm pretty sure they're currently pushing staff into the cco-team so the requests can be served.
What bothers me is that some people got notifications while others got none - any idea on why (I didn't get any)?
Yours, Elmar.
--
"Begehe nur nicht den Fehler, Meinung durch Sachverstand zu substituieren." (PLemken, <bu6o7e$e6v0p$2@ID-31.news.uni-berlin.de>)
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