On Thu, 18 Oct 2001, Richard Welty wrote:
On Thu, 18 Oct 2001 16:47:40 -0700 J.D. Falk <jdfalk@cybernothing.org> wrote:
Most I've worked with/in were somewhere in between, but always wishing it looked more like Mission Control.
(Mission Control feels important, which is good for NOC morale.)
mission control is also good if you feel a need to make an impression on visitors, however, mission control nocs can be very non-functional. it's important to make sure that the flash doesn't interfere with the utility.
richard (built two nocs, hope to get one right someday...)
I'd like to see how many folks have the top-end functional NOCs as opposed to fishbowls for customers to gawk at like a zoo. Low, indirect lighting. Sound and light absorbing materials everywhere. Quiet fans in the ceiling. Enough space between NOC techs so that phone conversations don't interfere with each other. etc. That's opposed to NOCs with white, hard, sound and light reflecting materials, bright flourscent lighting, closely packed people and the clear window to look in from the outside creating the fishbowl effect. It's hard to tell, but the AT&T NOC in the link given earlier seems to have the characteristics of the first kind, but the picture's not too detailed. Any good, detailed pictures of a top-end functional NOC with said characteristics? scott