The New York Times is reporting about some of the issues Verizon is facing with its New York recovery. http://www.nytimes.com/2001/10/15/technology/15PHON.html Although most people are focusing on Verizon, things are much more interesting when you look at the interaction of all the different carriers in lower Manhattan. And what I think is more important, what happened outside of Manhattan. Carriers restored service be re-routing circuits through Cleveland and London (Yes, England). One issue that did come up was government planning was limited to Verizon. So alternate capacity which could have been used during the first few days went unused, and some services were disrupted because employees of non-Verizon carriers weren't allowed into the area.