We've been the "first" for one of the oldest and best known Tier 1's in Metro Atlanta for quite some time.... It only took them 3 weeks to get the order right in their billing system and another 4.5 months to get it working.
And I agree with the previous poster that in this day and age, it is unlikely that the sales group of a global provider would not have encountered such a request. If anything, they should have been hit with those kinds of requests starting ten years ago. Perhaps that particular salesperson had not but he/she should have been briefed on it and should be familiar enough with deployment status to be able to talk intelligently and honestly with a potential customer.
-- Scott Helms Vice President of Technology ISP Alliance, Inc. DBA ZCorum (678) 507-5000 -------------------------------- http://twitter.com/kscotthelms --------------------------------