Andy Davidson wrote:
Hi,
I am really fed up of calls from UltraDNS - we seem to get them every few days. We don't need their product.
We've tried saying no, and additionally we've tried putting people on hold indefinitely, trying to be enough of a nuisance to drop off their sales call list (works with UK telcos - try it).
I just had a guy on hold for 18 minutes before taking him off hold to say that we didn't want their product, and could he please stop calling.
He told me he would still calling until he got through to the right person. I am the right person.
It sounds like Jane Barbe is the right person. Capture their caller ID, set your asterisk dialplan to forward to (or play a recording of) the intercept announcement of your choice. Or if UltraDNS has a toll-free number, letting them eat their own excrement for a while can be fun. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV