Just add to your services price list "high-reliability electronic mail service: $10,000/month" or whatever with some general wording about how suitable it is for customers who rely on email for critical and high-dollar business dealings, life and death situations, and similar. Point to it from your general email services menu item. If someone nibbles you could always say you're not taking on new high-reliability email customers for a few months due to demand (theirs.) If what you describe happens you can point to how if they were so concerned they could have purchased the high-reliability email option. They aren't likely to be successful suing you for failure to deliver a service they haven't purchased. Remember the rule: If it isn't worth much to you, it certainly isn't worth much to me. -- -Barry Shein The World | bzs@TheWorld.com | http://www.TheWorld.com Purveyors to the Trade | Voice: 800-THE-WRLD | Login: Nationwide Software Tool & Die | Public Access Internet | SINCE 1989 *oo*