4 Jan
2018
4 Jan
'18
9:43 a.m.
On Thu, Jan 04, 2018 at 09:33:51AM -0500, William Herrin wrote:
Because the number of people who successfully provide actionable information without being prompted is vanishingly small and the number of people who fire off automated complaints to the best guess abuse address (also without actionable information) is disappointingly large?
Not a valid excuse. (1) It is a trivial matter for any "abuse desk" worthy of the title to priority-sort incoming traffic. (2) An excellent way for operations to reduce the volume of such complaints is to reduce the volume of the abuse they emit/support. ---rsk