--On Saturday, April 10, 2004 8:30 PM -0700 Dan Hollis <goemon@anime.net> wrote:
exodus for example had a hands off policy, dont do a single thing until law enforcement arrives with a search warrant.
While this might be a PITA for everybody, I don't see why everybody wants to chastise NSPs for this practice, especially NSPs that are/were telcos. Isn't this more or less the way telcos have dealt with abuse issues for decades? I used to work for a very small (~10k dialup customer) ISP, and at the time our abuse policy was "if somebody complains, and you can find *something* in the logs, then lock the account." Then I went to work for a so-called "Tier-1" and learned in short order that this policy does not scale, especially when abusive customers with DS3s are waving around fully loaded lawyers. -J -- Jeff Workman | jworkman@pimpworks.org | http://www.pimpworks.org