On May 24, 2008 at 12:10 sethm@rollernet.us (Seth Mattinen) wrote:
And 6 months later, a chargeback shows up because the cardholder claims their card was used fraudulently. The bank will most likely side with the cardholder if you challenge it. How can that loophole be closed?
Since this comment applies equally to every single credit card payment on the internet etc I suppose you've just proven that credit cards can't possibly work and even Amazon itself is an impossibility. Perhaps we can move on to why bumble bees can't fly? Like I said, they have to verify who they're doing business with to some reasonable degree matching the risk involved. Declining a legitimate charge can be a criminal fraud. Even when someone declines a charge it doesn't mean you can't collect what you believe to be money legitimately owed you. You can hand it to a collection agency if it's worthwhile. If not (e.g., you took a card w/o any verification from someone in a country whose name you can't even pronounce) OH WELL, you're a fool, or it better be part of your cost of doing business. Obviously an occasional successful fraud will happen, you can't make the best the enemy of the good, but what a reasonable rather than totally irresponsible policy does is discourage criminals preventatively. STICKING TO THE POINT OF THESE COMPUTING CLOUDS... What is the dollar range of a typical charge for these services? Let's not broaden the point to include every pennyante transaction on the internet. There's a big difference between talking about credit card problems with $20 charges which are hardly worth pursuing and thousands of dollars. Anyhow, it's not my problem to get them paid, it's my problem when they're aiding and abetting criminals who harm me and my business. If they're not even getting paid for that then they're just stupid and deserve whatever happens to them. You make it sound like I have to design a successful business model for them in order to claim damages from their flawed model. I don't think so. -- -Barry Shein The World | bzs@TheWorld.com | http://www.TheWorld.com Purveyors to the Trade | Voice: 800-THE-WRLD | Login: Nationwide Software Tool & Die | Public Access Internet | SINCE 1989 *oo*