We've gotten pretty much the same response. Disabling route cache seems to keep cards from reloading every couple hours, but now most users are reporting problems reaching some/all sites. My only guess is that these folk are infected, and the virus is clogging up their dialup connection. Seems like there is a noticeable traffic drop off that coincides with this problem. -Andy ----- Original Message ----- From: "Ejay Hire" <ejay.hire@isdn.net> To: "Brian Wallingford" <brian@meganet.net>; <nanog@merit.edu> Sent: Monday, August 25, 2003 11:42 AM Subject: RE: TNT issues "workaround" Here is a summary of the responses I've received over several days phone calls, calling for my current employer who does not have a service contract, and one for one of my consulting customers who does have a service contract. If you have a service contract, I'm allowed to tell you we aren't aware of any issues. If you don't have a service contract, I'm allowed to sell you a service contract.