At 12:28 PM 6/21/2004, Christopher L. Morrow wrote:
the ethics office doesn't need to see your complaints, they don't really deal with these anyway.
I am quite sure that the ethics department does not deal with spam complaints. My complaint is that your stated policy is clearly not being followed. MCI is currently the Number 1 spam source on many lists- certainly, your overall size skews that figure somewhat, but the listings I see (on the SBL anyway, I do not have the many hours needed to read all the documentation SPEWS has to offer) have reports that are at least 6 months old and are still alive... As an example, I see a posting that says emailtools.com was alive on 206.67.63.41 in 2000. They aren't there any more... But now: [me@host]$ telnet mail.emailtools.com 25 Trying 65.210.168.34... Connected to mail.emailtools.com. Escape character is '^]'. 220 mail.emailtools.com ESMTP Merak 5.1.5; Mon, 21 Jun 2004 18:55:20 -0400 quit 221 2.0.0 mail.emailtools.com closing connection Connection closed by foreign host. [me@host]$ whois `dnsip mail.emailtools.com` UUNET Technologies, Inc. UUNET65 (NET-65-192-0-0-1) 65.192.0.0 - 65.223.255.255 MTI SOFTWARE UU-65-210-168-32-D9 (NET-65-210-168-32-1) 65.210.168.32 - 65.210.168.39 I can furnish as many examples as needed of cases where UUNet has demonstrably ignored complaints. Alternately, you could go ask any major anti-spam community(NANAE for example) or entity (SpamCop, etc) how they feel your abuse@ response has been. If this sounds like a pain, I will gladly collect such stories and send them to whoever there can effect changes in these policies.
On Mon, 21 Jun 2004, Ben Browning wrote:
At 11:42 AM 6/21/2004, Christopher L. Morrow wrote:
curious, why did you not send this to the abuse@ alias?
I wanted it to get read.
messages to abuse@ do infact get read...
Allow me to rephrase- I wanted it to be read and hoped someone would act on complaints. I have no doubt MCI is serious about stopping DDOS and other abusive traffic of that ilk- when it comes to proxy hijacking and spamming, though, abuse@ turns a blind eye. What other conclusion can I draw from the 200ish SBL entries under MCI's name? Why else would emailtools.com(for example) still be around despite their wholesale raping of misconfigured proxies? All I want is a couple of straight-up answers. Why do complaints to uunet go unanswered and the abusers remain connected if, in fact, the complaints are read? Why has MCI gone from 111 SBL listings as of January 1 to 190 as of today? To whom does the anti-spam community turn when it becomes obvious a tier-1 provider is ignoring complaints? If I am a kook and an idiot for wanting a cleaner internet, well then I guess I am a kook and an idiot. ~Ben --- Ben Browning <benb@theriver.com> The River Internet Access Co. WA Operations Manager 1-877-88-RIVER http://www.theriver.com