Hello Everyone, I am looking for defining what are skills needed in people that will work in an ISP's operational/NOC environment as Network Engineers. In my humble experience, i have came across people that i just feel they are not right for such technical jobs, people would act and take their golden fingers to the devices without logic and others who has more of a structured approach to solving problems and thinking, some that will crank under pressure and just loose it and others who will act rationally. Please correct me if i am wrong and if you believe such skills could be gained by time/training? Maybe the above doesnt really need to be there for others in the development/engineering departments where more of studying and analysis skills are required, please correct me if i am wrong. Private msg me if needed. Thanks, Kim