I received a document with an attached "exhibit 1" in december listing my genuity service contract which was for "contracts to be assumed and assigned to purchaser" .. some others have since come but i've not had the one you mention. perhaps its in the post? from what i can see all genuity staff are either gone or assimilated, i think you would be best a) opening a support ticket in the usual way b) try level3 customer service (i got this number before as a genuity cust 1-800-958-2945) Steve On Wed, 19 Feb 2003, chuck goolsbee wrote:
Apologies for being marginally operational (but it looks like a lot of Genuity customers might be going dark in one week, with one week's notice ... so it might be considered operational...)
I received a mountain of court documents yesterday from the US Bankruptcy Court, Southern District of New York... which, if my interpretation of the legalese is correct says that Level 3 has asked the court to reject certain contracts of Genuity's.. including ours, as of February 25th, 2003.
My calls to various Genuity contacts are finding nothing but polite receptionists who tell me who "is no longer working for the company" and direct me to various voicemail boxes of account reps who seem to be universally out for the week. It looks like I might have until next Tuesday to buy a new DS3 circuit from somebody else... but it would be nice to know if that is true before I scramble in that direction.
"Exhibit A" lists the companies & contracts being "rejected" and I suspect from the list that perhaps a few others here on nanog have received the same pile of court documents I did.
My questions are:
1. Is my guess that our Genuity connection will go dark on Feb 25 correct? 2. Can somebody from either Genuity or L3 clue me in (offlist) to the whys, whens and hows here? If I have a less than a week to scramble up another cicuit I need all the lead time I can get.
Regards,