13 Oct
2004
13 Oct
'04
6:11 p.m.
yep. some times it is even less intentional and less understood; see tim's paper on bgp wedgies. and the "management made me do it," is a bit disingenuous. it's part of what it means to have customers. My customers, back when I had them, must have been better-behaved than most.
then why did you get those calls you mention in your last message?
They weren't from customers, they were from users connected to Other People's Networks who couldn't reach my customers. I took trouble tickets from them, too.