Your prefix(es) may have been added to an AWS-managed WAF rule-set for whatever reason. These rule-sets are used by the AWS WAF service which many AWS customers use. On Tue, Oct 18, 2022 at 8:39 PM Justin H. <justindh.ml@gmail.com> wrote:
Is it possible this is a geolocation issue? I'm not sure I've heard of that causing a 403 Forbidden, but I'm also not too familiar with AWS.
Justin H.
William Herrin wrote:
Sounds like "AWS Shield" but I couldn't begin to tell you who to contact.
On Tue, Oct 18, 2022 at 4:51 PM Justin H. <justindh.ml@gmail.com> wrote:
I have a customer who's suddenly been getting 403's today on AWS hosted sites. My google-fu seems to be failing me because I can't seem to find any information on who manages that on their side or how to fix the issue.
I've sent an email to amzn-noc-contact@amazon.com based on ARIN contacts, but it doesn't seem to be a responsive address.
Has anyone had to navigate this particular maze before?
Thank you, Justin H.