In addition to that, losing face in SE Asia is "not done". On Mon, Jun 15, 2015 at 12:14:43AM +0000, ryanL wrote:
keep in mind their target audience with that message is probably local malaysian customers, not the world.
On Sun, Jun 14, 2015 at 5:09 PM Mel Beckman <mel@beckman.org> wrote:
SLAs are part of a contract, and thus only apply to the parties of the contract. There are no payments due to other parties. The Internet is a "best effort" network, with zero guarantees.
-mel beckman
On Jun 14, 2015, at 4:06 PM, Rafael Possamai <rafael@gav.ufsc.br<mailto: rafael@gav.ufsc.br>> wrote:
Does anyone know if there's an official "ruling" as to who gets to pay for the SLA breaches?
On Sun, Jun 14, 2015 at 5:56 PM, Mel Beckman <mel@beckman.org<mailto: mel@beckman.org>> wrote: Raymond,
But you said "A simple 'sorry' would have done." Now you're asking for lots more detail. Why the change?
-mel beckman