On Tue, 18 Jul 2017 14:33:19 -0000, Graham Johnston said:
My question is, has anyone gotten the Zabbix IT Services to work correctly? Is there a trick to getting it to work, some configuration we are doing incorrectly?
We're a Zabbix shop, with a large number of boxes being monitored. This may or may not be your problem, but it bit me big time when were were first getting it up and running. There's a "gotcha" with triggers, in that they may have *TWO* values to provide hysteresis. So if you have a trigger set to go off at 25 wombats/second, and your system hits 32 wps, the trigger will flag a problem. It will *continue* doing so *not* until it drops below 25 wps, but until it drops down to the "clear" value (for example 10 wombats/sec). SO you can be sitting at 11 or 13 or 12 for a long time, but it won't go to OK until till it's below 10 when Zabbix checks. (A side effect is if it manages to have a very short dip to 9.8 wps, and back up to 13, you'll be scratching your head wondering how it went to OK. :) (And then of course there's the "somebody had a wild hair" cases where the trigger into trouble state is one hand-coded expression checking one thing, and the "OK" trigger checks something entirely different. :) Hope that helps.