I suppose it depends on the 'type' of outage and the type of traffic the voice conferencing utilizes. If it's some strange off the wall protocol or something, I suppose it would have only affected a small portion of people and if it happened on a carrier like Verizon or Qwest or something, I suppose they fit the bill for 'major carrier.' Although I would agree, I would demand answers too but they may be hard to get depending on circumstances. Douglas K. Fischer wroteth on 9/7/2007 3:43 PM:
One of our voice conferencing vendors had an significant outage last week, and pinned the blame on a "major US carrier outage" that affected telco resources "throughout the United States". Any way to independently corroborate this claim? I would imagine news of such a major carrier outage would have reached this or another operator's group (and I didn't see anything on this list about one). I'm not saying they're "lying", but I like to check out such claims to ensure my vendors are being honest and up front and not trying to pass the buck.
Naturally the vendor did not say _which_ carrier had the outage.
Any info or guidance as to where I should be looking for info?
Many thanks,
Doug