Yeah, just don't ask a certain female sales person there for more than a few quotes without buying... I was utterly embarrassed while dealing with NHR - never been told off by a commissioned sales person before. Requested a series of quotes on a Cisco GSR and made it very clear we already had a preferred supplier, but that I would give NHR a chance in the quotes. Their pricing was off a bit and the job went to a competitor - she freaked out on me. I have never dealt with them since. It was the most immature dealing with a company I have ever encountered, and this goes back several years now - and I'm still pissed. When I took this to their management team I was promised a phone call from their CEO and never got it. Since I talked to a senior management person and asked to removed from their internal lists - had *many* of their sales people continue to call and pester me. They finally got that part right and have not heard from anyone since (nor do I EVER wish to). Paul -----Original Message----- From: Ballard, Eric [mailto:Eric.Ballard@suddenlink.com] Sent: Monday, July 13, 2009 12:39 PM To: Chad Burnham; Adam Rothschild; Duane Waddle Cc: nanog@merit.edu Subject: RE: OEMs for X2 10G LAN PHY optics All, I would like to second the vote for NHR(Network Hardware). I have purchased from Joe Zender there for years and the support, price, warranty, and quality has been outstanding. I placed his contact info below, because it is truly a rare thing when I can say he is a great sales person. Thanks Eric Joe Zender Network Hardware Resale Phone: 805-690-3723 Fax: 805-690-1835 AIM - zenderNHR Yahoo! - nhr_joezender jzender@networkhardware.com www.networkhardware.com -----Original Message----- From: Chad Burnham [mailto:cburnham@du.edu] Sent: Monday, July 13, 2009 11:07 AM To: Adam Rothschild; Duane Waddle Cc: nanog@merit.edu Subject: RE: OEMs for X2 10G LAN PHY optics HI, We have been very happy with Champion and NHR for such equipment: http://www.championone.net/ & http://www.networkhardware.com/ Stellar pricing and support. Chad Chad D Burnham Telecommunications Network Planner University Technology Services - Network Services University of Denver 2100 S. High St. #112 Denver, CO 80210 USA Desk Phone: 303-871-4441 Mobile Phone: 303-520-5657 FAX: 303-871-2298 -----Original Message----- From: Adam Rothschild [mailto:asr+nanog@latency.net] Sent: Friday, July 10, 2009 3:26 PM To: Duane Waddle Cc: nanog@merit.edu Subject: Re: OEMs for X2 10G LAN PHY optics On 2009-07-10-14:21:49, Duane Waddle <duane.waddle@gmail.com> wrote:
I am searching for opinions on OEMs of X2 form factor 10G LAN PHY optics. We've found that most router/switch vendors mark these particular items up significantly just to provide their own sticker/EEPROM ID. As such, we'd prefer if we can to procure from the OEM (or their reseller). Is this a situation where any company who's a signatory to the MSA produces suitable modules, or are there particular OEMs to prefer (or avoid)?
If it matters, the prime platform we're looking to plug optics into is the WS-X6708-10G module for a 6500/7600.
I'd suggest looking at FluxLight (www.fluxlightinc.com) for this. Their sales and support process is nothing short of stellar, and pricing is a fair medium between "paying too much for vendor optics" and "fly-by-night eBay imports". To wit, all of their products Just Worked without ever needing Cisco's infamous 'service unsupported-transceiver' vendor lock override. -a ---------------------------------------------------------------------------- "The information transmitted is intended only for the person or entity to which it is addressed and contains confidential and/or privileged material. If you received this in error, please contact the sender immediately and then destroy this transmission, including all attachments, without copying, distributing or disclosing same. Thank you."