On Thu, Aug 23, 2012 at 9:21 AM, Shahab Vahabzadeh <sh.vahabzadeh@gmail.com> wrote:
Thanks about every ones speech in this topic but I think I can not describe my problem clearly, let me explain it some how more: You know I have two kind of ADSL services, Limited and Unlimited. Limited Like: 512Kb-4GB-3Month 1024Kb-4GB-3Month 2048Kb-6GB-3Month 4096Kb-8GB-3Month
Unlimited Like: 128Kb-1Month 256Kb-1Month
and etc. But when a customer is in our sales department they do not know he will download more or he will have a normal usage? Is he heavy peer-to-peer service downloader or not he is a doctor that he want to check his emails only, and he want this service always. Our problem cause midnights because in the middle of the night in 2:00 AM till 8:00 AM and at this time we do not have any traffic counting for users. Means they can download free at this time, and if we buy more bandwidth only for this time for users it will be unusable in other times like mornings. I want a logical way to solve this problem technically or sales techniques, We must control users usage and I can not do any thing to them they love free-times and they want to download, but they are going to make me ran out of bandwidth that time, so what about that doctor? and his emails? You know no manager will accept increasing bw only for nights :D
You can put the paying ones with a data cap in a guaranteed queue with precedence, and leave the rest to download as much as possible in another queue without any guarantees but with fair queuing enabled so that everyone gets access more or less equally. When your management or sales department chose the "all you can download between 02:00-08:00" they should have thought about what happens to the rest of the customers in this time interval. Or should have brought you in to hear your technical point of view and the possible problems this scheme may induce. my 2 eurocents :)